1. Our policy
2. Who processes your personal data
The company decides independently on the processing purposes and methods while respecting the law, including the security profile. For organisational and functional requirements alone, we have appointed some data processing chiefs and/or data processors of user data, for the purposes strictly related to and inherent to performing services linked or connected to www.hispanobelux.com. These subjects were chosen because they have demonstrated experience, expertise and reliability to provide sufficient guarantees of complete compliance with the applicable rules on data processing, including the data security profile. The data processing chiefs process the personal data of users of our websites according to the instructions given by the Company. We periodically verify that the data processing chiefs have correctly fulfilled their tasks and that they continue to offer suitable guarantees of compliance with the provisions on the protection of personal data.
3. How we use your personal data and for what purposes
Your personal data (address or phone number, your user ID and password, e-mail address) are collected and processed by Hispanobelux for purposes strictly related to the proper use of the website and its information services, with information also provided by third-party advertisers. Your personal information may also be used in other processing operations, however, in a manner in line with these purposes. In particular, your personal data may be processed for the following purposes:
- within the website registration process, through the relevant registration form, in order to send you our free newsletters upon explicit consent and to provide access to the restricted areas and functions of our websites;
- to provide you with support services;
- to forward your requests of informative material, e.g., catalogues, brochures, price lists, to our advertisers;
- to process and manage your orders (deliveries, invoices, customer service). The recipients of your personal data, if any, are our payment or payment security providers, our delivery providers, our business partners.
Whether required by law, your consent to data treatment, or your refusal, is obtained before data transmission.
Your personal data is processed mainly electronically and in some cases also in printed matter. Your personal data will be stored in a way that allows you to be identified for the time strictly necessary for the purpose for which the data was collected and subsequently processed and, in any case, within the limits of the law. To ensure that your personal information is always correct and up-to-date, relevant and complete, please inform us of any changes at: firstname.lastname@example.org.Your personal information will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Moreover, your personal data may be disclosed to law enforcement or judicial authorities, in accordance with law and prior to formal request by these authorities, for instance within anti-fraud services. Your data will also be accessible to data processing chiefs as indicated in par. 2 and for the specific purposes indicated in the same paragraph. In all these cases, your consent is not required. Your personal information may be disclosed to the public only with your consent and only while providing the services rendered by our websites. Your personal information will not be transferred abroad. Please note that Hispanobelux processes personal data of its users only for purposes strictly related to the provision of the services rendered through its websites and to inform you about new commercial initiatives closely related to the activities and services of the website. Hispanobelux processes your personal data for direct marketing purposes, also by email, with your consent alone.
4. What happens if you do not communicate your personal data to Hispanobelux.
The communication of your data to Hispanobelux and, in particular, personal information, your email address, your postal address and phone number are required for receiving the newsletter and for accessing the free services provided by its network or for providing other services on the website requested by you or when your data is necessary for fulfilling legal obligations or procedures. Any refusal to communicate the data necessary for such purposes to Hispanobelux may make it impossible for Hispanobelux to provide the services through its websites, like sending you newsletters, providing information or printed materials, sending you news about conferences, seminars and courses, providing assistance services and correctly fulfilling legal obligations and procedures. Failure to communicate the data may, as appropriate, provide a legitimate and justified reason for Hispanobelux to not execute or terminate the services requested by you. Communication of additional data to Hispanobelux, other than that required for fulfilling its services is, however, optional and has no consequence on the use of the website. Depending on the circumstances and, if necessary at the time, we will duly inform you of the compulsory or optional requirement of communicating your personal data to Hispanobelux. We will inform you of the compulsory or optional requirement of your personal data, by placing an asterisk (*) before compulsory information necessary to provide the services on our websites. Please note that the failure to disclose optional personal data does not entail any obligations or any disadvantages.
5. Who do we communicate your personal data to
Your personal data may be made available to third party companies who process the data independently only to carry out the operations described on our websites as indicated in paragraph 3 above and only when such a purpose is not incompatible with the purposes for which your data was collected and subsequently processed and, in any case, in accordance with the law. The data will not be communicated, sold or otherwise transferred to third parties, without the users having been informed beforehand and, with their consent, when it is required by law.
6. How we collect your information on our sites
While using and browsing on our websites, some personal information may be collected automatically (by means of so-called "Cookies "), like, for example, the collection of the user's IP address and other information relating to browsing the website or the user's preferences expressed when choosing the services offered by the site. This information and data is collected directly and automatically by the web site and as part of its operational functions.
7.1 Security measures
7.2 Trusted Shops Buyers Protection
7.3 Registration of payment details
In case of credit card payments, all payment details, e.g., credit card or debit card number, expiration date, security code, will be protected and managed by our systems in order to complete the purchase.
The payment details are encrypted using SSL (Secure Sockets Layer) technology and will not be stored in any way on our systems.
8. Your right to access the data and other rights
You are always entitled to obtain confirmation from Hispanobelux of the existence or not of personal data concerning you, you are also entitled to obtain information from Hispanobelux about the origin of your personal data, the purpose and methods of processing your personal data, the logic applied if the latter is carried out with the help of electronic means and the identity of the data controller and of the data processing chief; the names of subjects or categories of subjects to whom the personal data may be communicated or who can learn about them like, for example, the data processing chiefs. You are always entitled to obtain from Hispanobelux:
a) the updating, correction or integration of your personal data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
You will, however, have the right to oppose totally or partially:
a) on legitimate grounds, to the processing of personal data concerning you, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning you, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market research or commercial communication surveys. You may freely and at any time exercise your rights within the limits of the law, by making a request to Hispanobelux to the email email@example.com. to which we will give appropriate feedback.
You can unsubscribe from our periodical newsletters at any time by clicking on the link "Unsubscribe from newsletter" in the footer of all our newsletters, sent upon your explicit request.
We hereby inform you that you may exercise your rights against the data controller under the European law. If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you by writing an email to firstname.lastname@example.org.
10. Applicable Law